Businesses, Agents and Trade Professionals

Cargo support

​Includes information on the Integrated Cargo System and changes to processes and policy.

Container checked at CEF

This site contains information about the Integrated Cargo System (ICS) for new clients and the processes involved in setting up to use the ICS. You will also find information on the processes and policy that support the movement and clearance of import and export cargo. This site includes regular communication about ICS enhancements and functionality as well as policy and process changes.

Latest news

April 2016

Trial onlin​​e permit validation service

We understand importing is a complex process involving multiple parties, interactions and touchpoints. Each step in the process relies on the parties involved to be highly connected.    

Our recent research shows that users of government services are increasingly choosing to engage with government through digital channels, be they online, PC, tablet or smartphone.​

For more information, see Trial online permit validation service, initially for Convention on International Trade in Endangered Species (CITES) permits​​.

Customs licensing review – changes to timeframes

We appreciate the responses received from industry and government stakeholders as they have provided valuable information and suggestions. We received a total of 37 submissions.

We need to consult further with industry and government stakeholders to ensure we fully understand the complexity of the issues raised, their interrelationships with other programmes and processes, and their relationship to the entire supply chain. Therefore, we have decided to extend the timeframe for the review.

The draft recommendations will now be released on 11 July 2016 and the final report will be submitted to the Comptroller-General of Customs on 31 August 2016 for consideration.

See Review of all customs licensing arrangements for more information.

February 2016

Customs licensing review – progress update

The Licensing Review appreciates the responses from industry and government stakeholders to the request for submissions. The 37 submissions received provide valuable information and suggestions to inform the Licensing Review.

A number of submissions provided views on the licensing of customs brokers and the licensing of customs warehouses and depots and indicated matters common to both areas. The standardisation and simplification of licensing arrangements was a common theme of several submissions.

Our next steps are to engage further with key industry and government stakeholders to find a common approach or options to reduce the regulatory burden on industry and identify opportunities for improved information sharing between government agencies.

A working group consisting of representatives from DIBP, the Department of Agriculture and Water Resources and the Australian Tax Office has met to progress this.

More information  including timeframes, terms of reference and the discussion paper are available. Review of all customs licensing arrangements.

For queries regarding the review, contact licensingreview@border.gov.au.

Customs licensing review welcomes new project lead

Bill Kerley has recently joined the Licensing Review unit. Bill is a qualified lawyer and project manager with a background in regulation and licensing policy. He has been a member of a number of recent government review teams examining industry regulation matters. He has also worked with the Productivity Commission on regulation reform and industry inquiry teams. We welcome Bill and look forward to leveraging his experience.

January 2016

Customs licensing review – submissions are now closed

We would like to thank those who took the time to respond to the review into all licensing regimes under the Customs Act 1901, including the licensing of customs brokers, depots and warehouses.

More information  including timeframes, terms of reference and the discussion paper are available. Review of all customs licensing arrangements.

For queries regarding the review, contact licensingreview@border.gov.au.

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