Browser Support Matrix

The Customs Connect Facility (CCF) is the communications gateway for all electronic business transactions to and from the Department. Communications and processing functions are provided for interactive transactions over the internet. To do this you must have the correct Internet Explorer (Web Browser), Java software applications running against the operating software. To confirm that you have the correct combination see the CCF/ICS Browser Support Matrix below.

 

IE 5.5

IE 6.0

IE 7

IE 8

IE 9

Java 1.3

Java 1.4

Java 5

Java 6

Windows XP (Service Pack 3)

No

No

No

No

No

No

No

No

No

Windows Vista (Service Pack 1)

No

No

Yes

Yes

No

No

No

Yes

Yes

Windows Vista (Service Pack 2)

No

No

Yes

Yes

Yes

No

No

Yes

Yes

Windows 7

No

No

Yes

Yes

Yes

No

No

No

Yes

Please note: If users have operating systems prior to Windows XP Service pack 3, these will continue to work with CSI however, if any problems are encountered resolution cannot be guaranteed as they are no longer supported by the software vendor.