Businesses, Agents and Trade Professionals


Licensing information for brokers, depots, warehouses and duty free operators.

We licence customs brokers, depots and warehouses, including duty free operators, so that we can carry out import and export roles.

The Australian Taxation Office (ATO) is responsible for administering Excise Equivalent Goods (EEGs) that are warehoused. Excise equivalent goods are imported alcohol, tobacco and fuel that would have been subject to excise duty had it been produced or manufactured in Australia.

If you are not a duty free shop, catering bond or providores, you should apply to the ATO for a warehouse licence if you:

  • intend to store EEGs in a warehouse, or
  • operate a warehouse that stores EEGs.

More information is available at Australian Taxation Office website.

Customs licensing review – update

We are considering the scope of the current customs licensing review given recent media coverage of associated issues. This means the draft recommendations will not be released as scheduled.

We are aware of the interest in the review and look forward to continuing to work cooperatively with industry. We expect to provide further information in coming weeks.

Changes to licence charges

From 1 January 2016, charges associated with the application and renewal of licences for customs brokers, depots and warehouses, will change.

The changes to take effect from 1 January 2016 are:

  • introduction of a licence application charge for customs broker and warehouse licences
  • reduction in warehouse licence grant charges
  • introduction of a variation charge for warehouse licences
  • amendments to the grant and renewal charges for customs broker licences.

Further information about the changes to licence charges is available within Australian Customs Notice 2015/37.