Businesses, Agents and Trade Professionals


Licensing information for brokers, depots, warehouses and duty free operators.

The Department of Immigration and Border Protection licences customs brokers, depots and warehouses, including duty free operators, so they can carry out their import and export roles.

The Australian Taxation Office (ATO) is responsible for administering Excise Equivalent Goods (EEGs) that are warehoused. Excise equivalent goods are imported alcohol, tobacco and fuel that would have been subject to excise duty had it been produced or manufactured in Australia.

If you are not a duty free shop, catering bond or providores, you should apply to the ATO for a warehouse licence if you:

  • intend to store EEGs in a warehouse, or
  • operate a warehouse that stores EEGs.

More information is available at Australian Taxation Office website.

Customs licensing review – changes to timeframes

We appreciate the responses received from industry and government stakeholders as they have provided valuable information and suggestions. We received a total of 37 submissions.

We need to consult further with industry and government stakeholders to ensure we fully understand the complexity of the issues raised, their interrelationships with other programmes and processes, and their relationship to the entire supply chain. Therefore, we have decided to extend the timeframe for the review.

The draft recommendations will now be released on 11 July 2016 and the final report will be submitted to the Comptroller-General of Customs on 31 August 2016 for consideration.

See Review of all customs licensing arrangements for more information.

Changes to licence charges

From 1 January 2016, charges associated with the application and renewal of licences for customs brokers, depots and warehouses, will change.

The changes to take effect from 1 January 2016 are:

  • introduction of a licence application charge for customs broker and warehouse licences
  • reduction in warehouse licence grant charges
  • introduction of a variation charge for warehouse licences
  • amendments to the grant and renewal charges for customs broker licences.

Further information about the changes to licence charges is available within Australian Customs Notice 2015/37.

Customs licensing review - submissions are now closed

We would like to thank those who took the time to respond to the review into all licensing regimes under the Customs Act 1901, including the licensing of customs brokers, depots and warehouses.

See Review of all customs licensing arrangements for more information, including timeframes, terms of reference and the discussion paper.

Any queries regarding the review should be directed to