Application Process

Potential new customs brokers must submit an application and supporting documentation to the Department.  The appropriate application package can be downloaded below.

Sole Trader

Applications submitted to the Department are checked for completeness. After integrity assessments have been undertaken completed applications are referred to the National Customs Broker Licensing Advisory Committee (NCBLAC) for consideration. This process takes approximately eight weeks from when the application is deemed complete.

NCBLAC comprises of a representative from the Department, a representative from Industry (nominated by the customs broker industry) and is chaired by an independent former judicial officer. NCBLAC investigates the matters that the Comptroller-General of Customs is to consider for each broker licence application to decide whether or not the licence should be granted. The Committee may need to talk to applicants about their application by holding an inquiry. If the Committee wishes to hold an inquiry, an additional eight weeks from the date of the inquiry should be allowed.

NCBLAC will make a recommendation to the Department whether the applicant should be granted a licence or not.  The Department will then decide on the basis of the NCBLAC advice whether to grant or not grant a licence to the applicant.

The Department will advise the applicant of decision to grant or not grant a licence.

Additional Information that will be of assistance to applicants is listed below.

ACBPN 2014/22
Guidelines for Acquired Experience

Integrated Cargo System (ICS)

In order to communicate with Customs and Border Protection all customs brokers must be registered as a client in the ICS. Corporate brokerages and Sole Traders must also obtain a digital certificate. Nominee customs brokers do not need their own digital certificate but must be registered in the ICS.

To ensure that the ICS recognises a customs broker, it is important that the client registration, the broker licence and the digital certificate are all in the same name and use the same ABN/CCID.