Indonesia


Service locations

Our office in Jakarta manages visa and citizenship services for clients in Indonesia.   We have a Service Delivery Partner agreement with VFS Global to provide Australian visa lodgement services in Indonesia through Australian Visa Application Centres (AVACs). 

More information about visa and lodgement is available.​​

Service Delivery Partner - VFS Global

Bali

Bali
Summary

This Service Delivery Partner (SDP) is a commercial company working in partnership with the Commonwealth of Australia to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application lodgement
  • application tracking
  • return of decisions/passports.

The SDP will charge a fee for this service in addition to the visa application charge.


Street address

Australian Visa Application Centre
Benoa Square 3rd floor no 7-9
Jl Bypass I Gusti Ngurah Rai no 21A
Kedonganan
Kuta-Bali 80361​

Counter hours
No appointment is required at the AVAC.
8.30 am to 4 pm Monday to Friday - Application submission
2 pm to 4 pm Monday to Friday - Passport collection
Telephone
+62 21 3041 8700 
9 am to 5 pm Monday to Friday
Electronic contact
Email address: info.avacjakarta@vfshelpline.com
Website
http://www.vfs-au-id.com
Additional information
​Payment information

Method of payment accepted at this location is available on the AVAC website.​​

Jakarta

Jakarta
Summary

This Service Delivery Partner (SDP) is a commercial company working in partnership with the Commonwealth of Australia to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application lodgement
  • application tracking
  • return of decisions/passports.

The SDP will charge a fee for this service in addition to the visa application charge.


​​

Street address

Australian Visa Application Centre
Kuningan City
2nd Floor
No. L2-19
Jl. Prof. Dr. Satrio Kav. 18,
Setiabudi, Kuningan
Jakarta 12940

Counter hours
No appointment is required at the AVAC.

8.30 am to 4 pm Monday to Friday - Application submission
2 pm to 4 pm Monday to Friday - Passport collection
Telephone
+62 21 3041 8700 
9 am to 5 pm Monday to Friday
Electronic contact
Email address: info.avacjakarta@vfshelpline.com
Website
http://www.vfs-au-id.com
Additional information
​Payment information

Method of payment accepted at this location is available on the AVAC website.​​​

Australian Embassy

Jakarta

Jakarta
Summary

This office provides immigration and visa services for clients in Indonesia. We have an agreement with our Service Delivery Partner, VFS Global to provide Australian visa and citizenship by descent lodgement. We refer to them as our Australian Visa Application Centres.

You can lodge your application in person or by post or courier at one of the Australian Visa Application Centres in Jakarta or Bali. The Australian Visa Application Centre charges a fee with each application lodged.

Street address
Immigration Section
Australian Embassy
Jl. Patra Kuningan Raya Kav 1-4
Jakarta Selatan, 12950
Postal address
As above
Counter hours
By appointment only at the Australian Embassy.
10 am to 12 noon Monday to Friday.
Appointments can be made by using our email enquiry form.
Telephone

For general enquires about visa requirements and lodgement contact the Australian Visa Application Centre 9 am to 5 pm Monday to Friday.
62 21 3041 8700.

Fax

62 21 2550 5695

Electronic contact

Email enquiry form for Indonesia.

Website
http://www.indonesia.embassy.gov.au
Additional information

​​Payment information

Visa applications may be lodged at the Australian Visa Application Centre in Jakarta or Bali. Methods of payment accepted at are available on the Australian Visa Application Centres website.

Bank cheque

For payment by bank cheques made payable to the 'Australian Embassy, Jakarta'. Add a sum of Rp 50  000 for cheques drawn on banks outside Jakarta for cheque clearance fees.​

Citizenship

Applications for Citizenship by Descent are processed at this office.

Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory.

Panel physician

Bali

BIMC Hospital
Summary

​Medical and Radiology examinations

Street address

Jalan Bypass Ngurah Rai 100X
Kuta 80361
Bali

Telephone

+62 361 761 263

Fax

+62 361 764 345

Additional information

Doctor(s):
Dr AA Istri Triari Laksmi (female)
Dr Ni Gusti Ayu Putri Sadyarini (female)

Jakarta

RS Premier Bintaro Hospital
Summary

​Medical and Radiology examinations

Street address

JI M.H Thamrin B3 No.1
Sektor 7 Bintaro Jaya
Tangerang, Banten 15224

Telephone

+62 21 745 5500
+62 21 745 5600
+62 21 745 5700

Fax

+62 21 276 25502

Additional information

Doctor(s):
Dr Meilandna Metawatiulli Simangunsong (female)
Dr Erlynda Taufik (female)
Dr Nathalia Wusis (female)

RS Premier Jatinegara Hospital
Summary

​Medical and Radiology examinations

Street address

Jalan Raya Jatinegara Timur No. 85-87
Jakarta 13310

Telephone

+62 21 280 0888 ext 7890

Fax

+62 21 280 0755

Additional information

Doctor(s):
Dr Wiewik Setiawati Yussuwarto Djuhadi (female)
Dr Jenly Hausjah (female)
Dr Mety Kartawidojo (female)
​Dr Vanda Sitompul (female)

Medan

Pramita Laboratory and Diagnostic Clinic
Summary

​Medical and Radiology examinations

Street address

P Diponegoro 37
Medan North Sumatra 20152
Indonesia

Telephone

+62 61 452 5925

Fax

+62 61 452 4992

Electronic contact

visamedical@yahoo.co.uk

Additional information

Doctor(s):
Dr Hartono Taslim (male)

Semarang

St Elisabeth Hospital
Summary

​Medical and Radiology examinations

Street address

Jalan Kawi No. 1
Semarang 472056

Telephone

+62 24 831 0076 ext 7646
+62 24 831 0076 ext 7643

Fax

+62 24 841 3373

Additional information

Doctor(s):
Dr Inge Hartini (female)

Sulawesi

Siloam Hospitals Makassar
Summary

​Medical and Radiology examinations

Street address

6 JI Metro Tanjung Bunga
Tamalate
South Sulawesi

Telephone
+62 0411 3662 900
Fax

+62 411 859 545

Additional information

Doctor(s):
Dr Elya (female)
Dr Johanes Setiawan (male)

Surabaya

RS Premier Surabaya
Summary

​Medical and Radiology examinations

Street address

Jalan Nginden Intan Barat
Block B
Surabaya 60118

Telephone

+62 31 599 3211

Fax

+62 31 599 3214

Additional information

Doctor(s):
Dr Luiz Lumanau (male)
Dr Victoria Kusumo (female)

Police check

Indonesia

Indonesia
Street address

Badan Intelijen Keamanan
Mabes Polri
Building D, Room 1013
Jln Trunojoyo No 3
Kebayoran BaruJakarta Selatan
12110
INDONESIA

Telephone

021 7218270
021 7398181

Website
http://www.metro.polri.go.id/
Additional information

Relevant document: ‘Good Conduct Certificate’ (Surat Keterangan Catatan Kepolisian [SKCK]).
Citizen residents (and citizen non-residents with a Kartu Tanda Penduduk [KTP]): Apply to the Local District or to Police Headquarters (Mabes POLRI).
Provide:

  • application form
  • a recommendation letter from your sub-district police officer
  • your resident identification card (KTP), birth certificate and family card
  • a photocopy of your passport (including bio-data)
  • two colour photos 4cm x 6cm, and
  • if you are still studying, a permission letter from your parents.

The application form can be obtained from a police office. Fingerprints may also be required.
Citizen non-residents without a KTP and non-citizens: Apply to the address above.
Provide:

  • application form
  • a photocopy of your passport (including bio data page and page(s) containing the Indonesian visa and arrival/departure stamps)
  • a photocopy of your Indonesian residence permit – Karta Izin Tinggal Terbatas (KITAS)
  • a photocopy of your Indonesian police registration certificate – Surat Keterangan Lapor Diri (SKLD)
  • a reference letter from the company where you worked (optional), and
  • two colour photos (4 cm X 6 cm).

The application form can be obtained from the above address.
Fingerprints may also be required.
Fee: payable.
Note: tourists are not normally registered with police and cannot obtain a clearance. Refugees will need to apply for a certificate through UNHCR Jakarta.