Indonesia


Service locations

Our office in Jakarta manages visa and citizenship services for clients in Indonesia.

We have a Service Delivery Partner (SDP) agreement with VFS Global to provide Australian visa application services in Indonesia through Australian Visa Application Centres.

Service Delivery Partner - VFS Global

Bali

Bali
Summary

The SDP is contracted by us to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application submission
  • application tracking

These services incur a fee in addition to the visa application charge.​

The SDP can provide the information you need to utilise these services.

Street address

Australian Visa Application Centre
Benoa Square 3rd floor no 7-9
Jl Bypass I Gusti Ngurah Rai no 21A
Kedonganan
Kuta-Bali 80361​

Counter hours

No appointment is required.

8.30 am to 4 pm Monday to Friday - Application submission

2 pm to 4 pm Monday to Friday - Passport collection

Telephone

+62 21 3041 8700

9 am to 5 pm Monday to Friday

Electronic contact
Email address: info.avacjakarta@vfshelpline.com
Website
http://www.vfsglobal.com/Australia/Indonesia/english/index.html
Additional information
​The Department processing post is Jakarta.

Jakarta

Jakarta
Summary

The SDP is contracted by us to provide Australian visa application services, including:

  • pre-lodgement enquiries
  • visa application submission
  • application tracking

These services incur a fee in addition to the visa application charge.​

The SDP can provide the information you need to utilise these services.

Street address

Australian Visa Application Centre
Kuningan City
2nd Floor
No. L2-19
Jl. Prof. Dr. Satrio Kav. 18,
Setiabudi, Kuningan
Jakarta 12940

Counter hours

No appointment is required.

8.30 am to 4 pm Monday to Friday - Application submission

2 pm to 4 pm Monday to Friday - Passport collection

Telephone
+62 21 3041 8700 
9 am to 5 pm Monday to Friday
Electronic contact
Email address: info.avacjakarta@vfshelpline.com
Website
http://www.vfsglobal.com/Australia/Indonesia/english/index.html
Additional information

The Department processing post is Jakarta.

Australian Embassy

Jakarta

Jakarta
Summary

This office provides immigration and visa services for clients in Indonesia.

Street address

Immigration Section
Australian Embassy
Jl. Patra Kuningan Raya Kav 1-4
Jakarta Selatan, 12950

Postal address

Immigration Section
Australian Embassy
Jl. Patra Kuningan Raya Kav 1-4
Jakarta Selatan, 12950

Counter hours
By appointment only at the Australian Embassy.
10 am to 12 noon Monday to Friday.
Appointments can be made by using our email enquiry form.
Telephone

For general enquires about visa requirements and lodgement contact the Australian Visa Application Centre 9 am to 5 pm Monday to Friday.
62 21 3041 8700.

Fax

62 21 2550 5695

Electronic contact

Email enquiry form for Indonesia.

Website
http://www.indonesia.embassy.gov.au
Additional information

​​Payment information

Visa applications may be lodged at the Australian Visa Application Centre in Jakarta or Bali. Methods of payment accepted at are available on the Australian Visa Application Centres website.

Bank cheque

For payment by bank cheques made payable to the 'Australian Embassy, Jakarta'. Add a sum of Rp 50  000 for cheques drawn on banks outside Jakarta for cheque clearance fees.​

Citizenship

Applications for Citizenship by Descent are processed at this office.

Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory.

Panel physician

Bali

BIMC Hospital
Summary

​Medical and Radiology examinations

Street address

Jalan Bypass Ngurah Rai 100X
Kuta 80361
Bali

Telephone

+62 361 761 263

Fax

+62 361 764 345

Additional information

Doctor(s):
Dr AA Istri Triari Laksmi (female)
Dr Ni Gusti Ayu Putri Sadyarini (female)

Jakarta

RS Premier Bintaro Hospital
Summary

​Medical and Radiology examinations

Street address

JI M.H Thamrin B3 No.1
Sektor 7 Bintaro Jaya
Tangerang, Banten 15224

Telephone

+62 21 745 5500
+62 21 745 5600
+62 21 745 5700

Fax

+62 21 276 25502

Additional information

Doctor(s):
Dr Erlynda Taufik (female)
Dr Nathalia Wusis (female)
Dr Rahayu Budi Mulyati (female)
Dr Grace Ndjurumana (female)

RS Premier Jatinegara Hospital
Summary

​Medical and Radiology examinations

Street address

Jalan Raya Jatinegara Timur No. 85-87
Jakarta 13310

Telephone

+62 21 280 0888 ext 7890

Fax

+62 21 280 0755

Additional information

Doctor(s):
Dr Wiewik Setiawati Yussuwarto Djuhadi (female)
Dr Jenly Hausjah (female)
Dr Mety Kartawidojo (female)
​Dr Vanda Sitompul (female)

Medan

Pramita Laboratory and Diagnostic Clinic
Summary

​Medical and Radiology examinations

Street address

P Diponegoro 37
Medan North Sumatra 20152
Indonesia

Telephone

+62 61 452 5925

Fax

+62 61 452 4992

Electronic contact

visamedical@yahoo.co.uk

Additional information

Doctor(s):
Dr Hartono Taslim (male)

Semarang

St Elisabeth Hospital
Summary

​Medical and Radiology examinations

Street address

Jalan Kawi No. 1
Semarang 472056

Telephone

+62 24 831 0076 ext 7646
+62 24 831 0076 ext 7643

Fax

+62 24 841 3373

Additional information

Doctor(s):
Dr Inge Hartini (female)
Dr Dewi Kusuma Wati (female)

Sulawesi

Siloam Hospitals Makassar
Summary

​Medical and Radiology examinations

Street address

6 JI Metro Tanjung Bunga
Tamalate
South Sulawesi

Telephone
+62 0411 3662 900
Fax

+62 411 859 545

Additional information

Doctor(s):
Dr Elya (female)
Dr Johanes Setiawan (male)

Surabaya

RS Premier Surabaya
Summary

​Medical and Radiology examinations

Street address

Jalan Nginden Intan Barat
Block B
Surabaya 60118

Telephone

+62 31 599 3211

Fax

+62 31 599 3214

Additional information

Doctor(s):
Dr Luiz Lumanau (male)
Dr Victoria Kusumo (female)
Dr Rosalyn Devina Santoso (female)

Police check

Indonesia

Indonesia
Street address

Badan Intelijen Keamanan
Mabes Polri
Building D, Room 1013
Jln Trunojoyo No 3
Kebayoran BaruJakarta Selatan
12110
INDONESIA

Telephone

021 7218270
021 7398181

Additional information

Website:   

https://www.polri.go.id/

www.skck.polri.go.id

Relevant document: Police Certificate known as a Surat Keterangan Catatan Kepolisian [SKCK].
Indonesian Citizens: Apply at the Local District Level Police Office (POLDA) or at the Police Central Headquarters (Mabes POLRI). Apply online through the POLRI SKCK website.
Provide:

  • Indonesian ID Card, also known as a Kartu Tanda Penduduk (KTP). Or an Indonesian Driving license, also known as a Surat Izin Mengemudi (SIM).
  • Family Card, also known as a Kartu Keluarga.
  • Birth Certificate, known as an Akta Kelahiran.
  • colour passport photos.
  • Application form

Further information about the process and relevant supporting documents can be found at: https://www.polri.go.id/layanan-skck.php

Non-Citizens: Apply at the Local District Level Police Office (POLDA) or at the Police Central Headquarters (Mabes POLRI).
Provide:

  • Evidence of Indonesian visa, including arrival and departure stamps.
  • Indonesian residence permit, also known as a Karta Izin Tinggal Terbatas (KITAS).
  • Colour passport photos.
  • Application form

Further information about the process and relevant supporting documents can be found at: https://www.polri.go.id/
Fee: payable.
Note: tourists are not normally registered with Indonesian police and may not be able to obtain a clearance.