ICS PERFORMANCE ISSUES - UPDATE 17:45

Following on from today's performance issues there is still a large backlog of some response messages. Underbond movement requests have now all been processed. As at 17:45 AEST delays of up to 3 hours can be expected for some message responses.

DIBP will continue to monitor performance and work on providing process improvements. Clients whose cargo meets the urgent clearance criteria should contact 02 6275 6100.

DIBP apologises for any inconvenience at this time.​