ICS PERFORMANCE ISSUES - UPDATE

The ICS is continuing to experience significant processing issues affecting many Import and Export documents, notices, Status', etc. User access to the system via Cargo Interactive (CI) is also impacted.

It is expected that the issue will be resolved and all outstanding reports and events will be processed by 14:00 AEST.

Clients whose cargo meets the urgent clearance criteria should contact 02 62756100.

DIBP apologises for any inconvenience at this time.​