Evidence of immigration status ImmiCard for temporary (Protection or humanitarian concern) visa holders

If you have been granted a Bridging visa E, a Temporary (humanitarian concern) visa, a Temporary Protection visa, a Humanitarian Stay (temporary) visa, a Safe Haven Enterprise visa, or a Bridging (removal pending) visa, you are eligible for an Evidence of Immigration Status (EIS) ImmiCard. Your visa grant notice will tell you if you need to apply online for an ImmiCard.

If you have previously been issued an EIS ImmiCard, you do not need to order a new card. You can continue to use your existing EIS ImmiCard to verify your new visa and any entitlements using the Visa Entitlement Verification Online system known as VEVO.

If your children were born in Australia they are not eligible for an ImmiCard as they can obtain an Australian birth certificate.

Privacy Statement

Read the pages on Privacy and Form 1442i - Privacy notice before you apply for your Evidence of Immigration Status ImmiCard.

By completing the online order form, you consent to your personal information being used for the purpose of an ImmiCard. We can also provide your personal information to other government agencies and financial institutions to confirm your identity and verify documents that we have issued.

If you are using a public computer, do not leave any personal information on the computer when you have finished.

What do I need to order a card?

You will need to provide your personal details and your visa grant details exactly as they appear on your visa grant notice.

You must include up-to-date address details in your application as your ImmiCard will be sent to this address. Your card cannot be sent to a post office box.

If you need help to complete the online form you can ask for assistance from a refugee support group, family or friends.

When will my card be delivered?

If your application is successful, your EIS ImmiCard will arrive by registered post within 14 days from the date you submit your application. Do not resubmit your application or contact us during this time. If your application is not successful, you will receive an email stating the reason why.

If you are not at home when the ImmiCard is delivered, you can collect it from the Australia Post office named on the delivery slip left in your post box. To collect your post from a post office you will need to prove who you are by showing your visa grant notice or Medicare card.

ImmiCard Report

The ImmiCard Report is an interim document issued to clients when their ImmiCard is unavailable. It contains the card holder's photograph, personal details and the unique ImmiCard number which can be used to verify the card holder's visa status and any entitlements. Medicare and Centrelink will accept the ImmiCard Report to verify visa entitlements using the ImmiCard number through VEVO before enrolling for the holder for government services.