Protection Application Information and Guides (PAIG)

Introduction of online lodgement
Protection visa applications can now be lodged online. For more information see: Introduction of online lodgement for protection visas and changes to paper application forms.

The Protection Application Information and Guides (PAIG) help people apply for protection. These guides provide instructions about the protection application and assessment process in Australia. However, the guides do not provide migration advice for your individual circumstances.

On 21 May 2017 the Minister for Immigration and Border Protection announced that illegal maritime arrivals (IMAs) will be barred from lodging a Temporary Protection visa (TPV) or Safe Haven Enterprise visa (SHEV) application from 1 October 2017.

If you received a reminder to apply letter you must apply within the timeframes specified in that letter.

If you are an IMA and do not lodge a visa application, it will be taken that you no longer intend to seek protection in Australia.

More information to help IMAs lodge a TPV and SHEV application is available at Illegal maritime arrivals web page, including Frequently Asked Questions (220KB PDF) about the 21 May announcement. If you need more detailed assistance and advice, you should consider engaging a registered migration agent.

Changes to lodgement of protection visa application process

From 1 July 2017, you must lodge your protection visa application online or by post.

You cannot lodge your paper application form in person by hand delivering to our offices.

Online lodgements

You can lodge your Protection visa application online using ImmiAccount

Lodging a permanent Protection visa (subclass 866) paper application

If you are lodging a paper application for a permanent Protection visa, you must post your completed paper application Form 866 - Application for a protection visa (1MB PDF) to one of the below addresses (closest to your place of residence).

Onshore Protection New South Wales
Department of Immigration and Border Protection
GPO Box 9984
Sydney NSW 2001

Onshore Protection Victoria
Department of Immigration and Border Protection
GPO Box 241
Melbourne Vic. 3001

Lodging a Temporary Protection visa (subclass 785) or Safe Haven Enterprise visa (subclass 790) paper application

If you are lodging a paper application for a Temporary Protection visa (TPV) or a Safe Haven Enterprise visa (SHEV), you must post your completed paper application Form 866 - Application for a protection visa (1MB PDF) to the below address:

IMA Protection Support
Department of Immigration and Border Protection
GPO Box 9984
Sydney NSW 2001

The pre 1 July 2017 SHEV application Form 790 will continue to be accepted for an initial SHEV.

Lodging a subsequent Temporary Protection visa (subclass 785) or Safe Haven Enterprise visa (subclass 790) paper application

If you hold, or have ever held, a Temporary Protection visa (TPV) or a Safe Haven Enterprise visa (SHEV) you can lodge an application for a subsequent TPV or SHEV online using ImmiAccount.

If you are lodging a paper application for a subsequent TPV or SHEV, you must post your completed paper application Form 1505 to the below address:

IMA Protection Support
Department of Immigration and Border Protection
GPO Box 9984
Sydney NSW 2001

From 1 July 2017, TPV and SHEV paper application forms 866 and 790 will not be accepted for subsequent TPV and SHEV applications. You must use Form 1505.

Translations

More information, including PAIG for illegal arrivals, is available in ten languages:فارسی (Farsi), தமிழ்மொழி (Tamil), العربية (Arabic), پښتو (Pashto), Tiếng Việt (Vietnamese), বাংলা (Bengali / Bangli), دری (Dari), မန္မာ (Myanmar language / Burmese), اردو (Urdu) and සිංහල (Sinhalese).

Illegal Arrivals (illegal maritime and unauthorised air arrivals)

Lawful Arrivals (authorised arrival by air)