This information tells you what you need to do to apply for a Protection visa (subclass 866).
Who could get this visa
You might be able to get a Protection visa (subclass 866) if all of the following apply:
- you are claiming Australia’s protection
- you meet one of the following criteria:
- you are a refugee as defined by the
Migration Act 1958
- you meet the complementary protection criteria in the
Migration Act 1958.
- you are not barred from lodging a Protection visa application
- the minister is satisfied that the grant of the visa is in the national interest.
Australia’s protection obligations
According to the
Migration Act 1958, refugees are people who are outside their home country and cannot return because they have a well-founded fear of persecution due to their:
- political opinion
- membership of a particular social group.
Australia is obliged under the Refugees Convention to provide protection to refugees and to ensure they are not returned to any place where they are likely to face persecution for one of the five grounds under the
Migration Act 1958.
Protection can also be provided to people who cannot be returned to their home country because they engage Australia's complementary protection obligations.
People engage protection in Australia under complementary protection obligations if there is a real risk that if they return to their home country they will suffer any of the following types of significant harm:
- arbitrary deprivation of life
- the death penalty
- cruel or inhuman treatment or punishment
- degrading treatment or punishment.
Australia's obligation not to return people who might be subject to such harm derives from international human rights treaties to which Australia is a party. These treaties are the International Covenant on Civil and Political Rights (ICCPR) and the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (CAT).
You must undergo
health examinations. This will protect your health and the health of the Australian community.
These examinations are conducted by
Bupa Medical Visa Services.
You will be given a health identifier (HAP ID) and information about how to
arrange your health examinations, after you have lodged your visa application.
After you have applied you and any family members in Australian included in your application must let us take a digital photograph of your face
and a scan of your fingerprints. Some people do not need to provide their fingerprints (see below).
You can apply for a waiver under limited circumstances.
If you do not let us collect this information:
- your application for this visa will be invalid and cannot be approved
- if you are granted a bridging visa when you apply, it will end 28 days after you are notified that your application is invalid.
More information about how we collect this information is available at
photographs and fingerprints.
If you are younger than 18 years of age, you will need a parent, guardian or other adult (such as a relative, friend or migration agent) to give their permission for us to take your photograph or your fingerprints.
not be taken for people who are:
- younger than 15 years of age
- physically unable.
An incapable person is someone who is not able to understand why they need to provide their photograph or fingerprints. This includes people who have an intellectual disability.
Waivers for photographs and fingerprints
Waivers can apply in exceptional circumstances and we will consider as required.
Including family in your application
You can include the following people in your visa application:
- your partner (married or de facto)
- your or your partner’s dependent children
- other eligible dependent relatives.
You must meet certain
character requirements. You must be prepared to provide a police certificate from each country you have lived in for 12 months or more during the past 10 years after you turned 16 years of age. Do not arrange for police certificates until we ask you to.
Only family members who are in Australia and whose immigration status allows them to apply can be included in the application.
Help to prepare your application
You can prepare and lodge your visa application yourself. You can also get help from:
You cannot pay your family and friends. If you have paid anyone to assist you with your application, you need to declare them on your application form.
Free migration advice and help with applications might be available through the Immigration Advice and Application Assistance Scheme (IAAAS) if you arrived lawfully by air, are in immigration detention, or in the community and are severely disadvantaged.
You are considered a 'disadvantaged person' if you are in financial hardship and disadvantaged due to one of the following:
- non-English speaking background, youth or other cultural issues such as gender barriers
- illiteracy in main language of country of origin
- remote location (outside any Australian capital city, except areas with known registered migration agents)
- physical or psychological disability, including from past torture or trauma
- physical or psychological harm resulting from family violence.
Provision of services
There are Immigration Advice and Application Assistance Scheme providers around Australia.
You can find a list of community Immigration Advice and Application Assistance Scheme service providers at: Immigration Advice and Application Assistance Scheme service providers 2011–2015.
If you are in detention, a provider is allocated to you. You do not need to accept this service.
This funded assistance stops when either you are granted the visa or both the department and the Administrative Appeals Tribunal have found that you do not meet the criteria for the grant of this visa. It is not available to you if you are seeking judicial review or requesting ministerial intervention.
What do you mean by advice and assistance?
'Application Assistance', full or partial, means that an Immigration Advice and Application Assistance Scheme provider tells you and helps you prepare your application at departmental or review levels. This includes interpreting and translating.
'Advice' might be given by Immigration Advice and Application Assistance Scheme providers in person, by telephone, in groups or individually.
How to apply
This information explains what you need to do to apply for a Protection visa (subclass 866). You and anyone included in your application must be in Australia when you apply and when the visa is granted.
Prepare your documents
You need to provide documents to support your application for this visa. It is in your interest to provide as much information as possible with your application.
Lodge your application by post directly to one of the Onshore Protection centres below
|Where you live||Where to send your application|
Queensland, the Australian Capital Territory, or New South Wales
Onshore Protection New South Wales
Department of Immigration and Border Protection
GPO Box 9984
Sydney NSW 2001
Tasmania, Victoria, South Australia, the Northern Territory or Western Australia
Onshore Protection Victoria
Department of Immigration and Border Protection
GPO Box 241
Melbourne Vic 3001
You can send your application by Registered Post which is a more secure method of mail and you will be able to track your application.
You can also lodge your application in person at any immigration office and your application will be sent to the relevant Onshore Protection centre for processing.
You must provide all relevant documents and attach the relevant fees to pay the visa application charge when you apply. You can pay by credit card, bank cheque or money order payable to the Department of Immigration and Border Protection.
There is more information to help you
prepare your application, which gives advice about certifying and translating documents into English, communicating with us, using a migration agent, authorising another person to receive information from us, and receiving assistance with your application.
After you have applied
After you apply for your Protection visa (subclass 866), we will send you an acknowledgement letter.
If you are experiencing financial hardship while you are waiting for a decision on your Protection visa application, you might be able to get limited financial assistance.
Wait for a decision
If you are not in immigration detention, you might be granted a
bridging visa that allows you to stay lawfully in Australia while your Protection visa (subclass 866) application is being processed.
The type of bridging visa you are granted and whether you are allowed to work depends on a number of circumstances.
Provide more information
These family members must meet the requirements for
including family members in your application. The application must include documentary evidence of their relationship to you.
If you are interviewed, give all the information needed to make a decision about your visa application. We will provide you with an interpreter at the interview if you need one. Your friend, relative or migration agent can also attend the interview with you.
If you do not attend an interview that we have asked for, your Protection visa application can be decided on the information available to your decision-maker at the time.
Report changes in circumstances
Tell us if your circumstances change after you have applied for this visa. This includes a new residential address, a new passport, or a pregnancy, birth or death in your family.
You can use the following forms:
Withdrawing your application
You can withdraw the application at any time before we make a decision about it. To do this, send us a letter or email to ask for the withdrawal. Your request must include your full name and date of birth. If you know it, you should also include the number we gave you when you applied – this could be a file reference number or a client ID.
Applicants who are 18 years of age or older must sign the letter of withdrawal or send a separate email or letter.
Applying for assistance after you lodge your application
If you have lodged a valid application for this visa you might be able to get financial or other assistance.
Financial help and casework services
Status Resolution Support Services (SRSS) programme provides services to certain non-citizens while they cooperate with the Department to resolve their immigration status. The level of financial and casework assistance you can access through the SRSS programme depends on your situation. More information is available on the
Access to Medicare
You can visit the
Medicare website to find out about getting health benefits from the Australian Government. We encourage you to provide Medicare with a copy of your 'Acknowledgement' letter so that Medicare can access your details.
You can provide more information to us, at any time until a decision is made on the application. If you want to correct information you provided, use:
We could also ask you for more information. You will have to respond by a set date. After that date, we can make a decision about your application using the information that we have.
If another person gives us information that could result in you being refused a visa, we will usually give you the opportunity to comment on the information.
You might also be interviewed. If you are asked to attend an interview in person, bring your passport or other identification and any requested documents to the interview.
The letter will also tell you information regarding your entitlements and settlement assistance to which you might be entitled, including the
Adult Migrant English Program (AMEP).
There is also more information about
Living in Australia and the
Life in Australia book.
If this visa is not approved, we will send you a letter stating:
- why the visa was refused
- your review rights with the Administrative Appeals Tribunal (AAT) and how you can apply for a review
- the time limit for lodging an application for review.
If your protection visa has been refused or cancelled, you can ask the Minister for Immigration and Border Protection to intervene in your case. The Minister does not have to consider your request and he only intervenes in a very small number of cases.
You need to provide documents to support your application for this visa. We can make a decision using the information you provide when you lodge your application. It is in your interest to provide as much information as possible in your application and that your application is truthful and complete.
Provide certified copies of original documents. Do not include original documents unless we specifically ask for them. Police certificates should be original documents. Documents not in English must be accompanied by
accredited English translations.
Use the checklist contained within
Form 866, to make sure your application is complete.
You need to provide documents to support your application for this visa. We can make a decision using the information you provide when you lodge your application. It is in your interest to provide as much information as possible with your application.
Provide certified copies of original documents. Do not include original documents unless we specifically ask for them. Police certificates should be original documents. Documents not in English must be accompanied by accredited English translations.
Use this checklist to make sure your application is complete.
- Certified copies of the biographical pages of the current passports or travel documents of all people included in the application (these are the pages with the holder's photo and personal details and the issue/expiry dates).
- Documents of identity, nationality and citizenship such as:
- birth certificates and
- drivers licences.
- Any other documentation that supports your identity, nationality or citizenship.
Your claims for protection
- Any documentary evidence that you have to support your claims for protection.