How to Pay

Applications for Visa and Citizenship can now be lodged online through Immiaccount. You will be able to make the payment online as you lodge the application. This will ensure that your application and payment is received by us in a timley manner. We also have Service Delivery Partners in place outside Australia who can accept application forms and payments.

​Credit card surcharge

If you pay for your visa application charges or citizenship, sponsorship or nomination fees by credit card, a surcharge might apply.

The surcharge is a percentage of the amount being paid, based on the type of card used. The surcharge will be calculated at the time of making your payment. You will be asked to confirm the total before you finalise your payment.

The current surcharge rates are:

Credit card typeSurcharge

Visa and MasterCard
(This surcharge also applies to payments by Debit Visa or Debit MasterCard)

0.98%

American Express and JCB

1.4%

Diners Club

1.99%

Contact your bank to avoid a declined payment

Payment to the Department of Immigration and Border Protection by credit card or PayPal will appear as an Australian dollar transaction paid to an Australian organisation.

Before you submit your application, you might need to ask your bank to approve a payment to the Department. Systems at your bank or regulations in your country might decline a genuine payment because:

  • The Department of Immigration and Border Protection is outside of your country, or;
  • The payment is unusual compared to your spending pattern, or;
  • Your country limits the amount that can be paid from your account and the application charge is greater than that limit.

If you contact your bank before you pay, the bank should be able to allow the payment. Failure to do so might result in your payment being declined. Without payment, your application is invalid.

Paying for online applications

All online applications and services are charged in Australian dollars.

Acceptable payment methods are:

  • MasterCard
  • VISA
  • American Express
  • Diners Club
  • JCB
  • pre-paid credit cards
  • BPAY
  • PayPal

When paying in Australian dollars you might incur banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.

A surcharge can apply to transactions made using your credit card and through PayPal.

Paying for applications lodged in Australia

Acceptable payment methods are:

  • MasterCard
  • VISA
  • American Express
  • Diners Club
  • JCB
  • PayPal
  • pre-paid credit cards
  • bank cheque, made payable to Department of Immigration and Border Protection
  • Australia Post only money order, made payable to Department of Immigration and Border Protection.

If you are outside Australia and lodging an application in Australia, you can also pay by international money order or international bank cheque:

  • made payable to Department of Immigration and Border Protection, and;
  • drawn on a bank with representation in Australia, and;
  • paid in Australian dollars.

Personal cheques are not accepted.

Cash is not accepted. Do not send cash through the post.

A surcharge can apply to transactions made using your credit card and through PayPal.

Paying for applications lodged outside Australia

Payment in Australian dollars

Offices outside Australia can accept credit card payment in Australian dollars from the following cards:

  • MasterCard
  • Visa
  • American Express
  • Diners Club
  • JCB
  • pre-paid credit​ cards

Offices outside Australia cannot accept Australian dollar payments in cash.

When paying in Australian dollars you might incur banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.

A credit card surcharge can apply to transactions made using your credit card.

Payment in foreign currency

Acceptable payment methods for payment in foreign currencies depend on the office where the application is being lodged. Check with the website of the Office or Service Delivery Partner before sending payment.

Foreign currency exchange rates used for application charges

The Department sets foreign currency rates for six months on 1 January and 1 July each year. These exchange rates apply to all applications received on and after the day the exchange rate is changed. As exchange rates can go up or down, so the cost of an application in a foreign currency can increase or decrease.

Paying in Australia for an applicant outside Australia

The preferred method of payment is to pay at the time of lodgement when submitting an online application or by completing the payment details section of a paper application form. You will not need to complete Payment Details Form 1440 when using the preferred method of payment.

Payments can be made in Australia, in Australian dollars, for a paper application which will be lodged  outside Australia. This method of payment will take up to 28 days. Acceptable payment methods are the same as in Australia. For us to process your payment, complete the Payment Details Form - 1440 (210KB PDF)​.

  • Credit card: Complete Form 1440 and send by registered post to Brisbane Client Services GPO Box 9984 Brisbane Qld 4001.​
  • Bank cheque or Money Order made payable to the Department of Immigration and Border Protection: Complete Form 1440 and send by registered post to Brisbane Client Services GPO Box 9984 Brisbane Qld 4001.
  • Allow up to 28 working days for us to process your payment. We are unable to assist you with follow-up enquiries if your request falls within this timeframe.
  • To avoid delay:
    • Ensure you have provided the correct personal details of the applicant.
    • Ensure correct credit card details are provided and the form is signed. Any declined payment requests will not be processed and will be returned to you.
    • Ensure correct payment amount, officers are unable to provide visa pricing over the phone or by email, see ​Fees and charges for visas​. Incorrect payment amounts will not be processed and will be returned to you.
    • Where possible, complete the form electronically to avoid issues with legibility. If you are not completing the form electronically, you will need to write neatly in block letters. If we cannot read your form, it will not be processed and will be returned to you.

We will send you a receipt for the payment. Attach a copy of the receipt to the application and lodge it with the Overseas Office or Service Delivery Partner.​​​​​​ Do not complete the payment page in your application form. Cross out this section and write: 'Payment has been made with receipt number: (enter receipt number here)'.

Credit Card​​​​

Applications can be paid by credit card. Credit card transactions are processed in Australian dollars in Australia.​​​​​ We accept MasterCard, Visa, AMEX, Diners and JCB.

When paying by a credit card you can incur a credit card surcharge, banking and currency conversion fees and you will need to accept the risk associated with any currency fluctuations.​​​​​

PayPal

Online applications can be paid by PayPal.  Payments using PayPal will be processed in Australian dollars.

If you pay for your application by PayPal, a surcharge will apply. The current surcharge rate for PayPal is 1%.

PayPal allows payment types that might not be available in Australia to be linked to your PayPal account. For example, a PayPal account in China can be linked to a China UnionPay card.

For information on how to use PayPal and what cards and accounts can be linked, visit the PayPal website in your country.

Paypal also provides information about online security for buyers.

BPAY

BPAY is a secure payment service that allows funds transfers between Australian bank accounts. Online applications can be paid by BPAY. BPAY is also an acceptable payment method for invoices for the second instalment of the Visa Application Charge (2nd VAC) or Securities (Bonds).

To use BPAY you must:

  • have an Australian bank account, and;
  • be registered with the bank's telephone or internet banking service.

BPAY payments will take up to 1 day to be matched to an application. Your application will not be submitted until the BPAY payment is matched to your application.

Your BPAY payment must be paid within 3 days of submitting your application. If your payment is not received within 3 days, your application might not be accepted.

Payment by BPAY is not recommended if:

  • ​your current visa will cease within the next 3 days
  • a visa application requirement will expire within the next 3 days
  • you are applying for a Bridging visa  and travelling within the next 7 days on a Bridging Visa.

BPAY is not available if you select a group of online applications for payment. Select a single application to pay by BPAY.

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