Health undertakings

A Health undertaking is an agreement that is made with the Australian Government.

Health Undertakings are primarily designed to help ensure that visa holders with a significant health condition are followed up by onshore health providers when necessary. This mainly relates to visa applicants who might be at increased risk of developing active tuberculosis (TB) although visa holders with some other medical conditions (such as HIV disease, hepatitis B or C, syphilis, or Hansen's Disease, may also require follow up). Active tuberculosis is a serious infectious disease of public health concern in Australia.
See: Threats to public health

If a Medical Officer of the Commonwealth (MOC) provides you with a 'Meets with Undertaking' opinion, you (or your guardian if you are younger than 16 years of age) will be required to sign a health undertaking before you meet the health requirement.
See: Assessment of health examination results

Your case officer may ask you to sign a Health Undertaking if you are completing your health examinations outside Australia, or are a protection visa applicant, and:

  • have previously been treated for tuberculosis, or are considered at increased risk of developing active tuberculosis on arrival in Australia (for example, you have an abnormal chest x-ray)
    and/or
  • have another significant medical condition which might require follow up by health authorities (such as HIV disease, hepatitis B or C, syphilis, or Hansen's Disease).

The Health Undertaking process

If a MOC determines that a health undertaking is required your case officer will provide you with a Form 815 – Health undertaking (79KB PDF) to complete.

This form is available in a number of languages.
See: Forms in other languages

By signing a health undertaking you agree to:

  • contact our migration medical services provided, Bupa Medical Visa Services (BUPA) within 28 days of your arrival in Australia (or, for protection visa applicants, within 28 days of receiving your Request for Information letter),
  • attend an appointment with a state or territory health clinic in Australia (where required - this information will be provided to you by BUPA),
    and
  • complete any further investigation or course of treatment required.

Ensure that you keep a copy of your completed form as it contains important information which will assist you to complete the health undertaking process.

When you arrive in Australia (or, for protection visa applicants, when you receive your Request for Information letter), you must contact the Health Undertaking Service at our migration medical services provider BUPA within 28 days, to register and arrange your follow up appointment where required.
Telephone: 1300 794 919 (Monday to Friday 9 am to 5 pm AEST)

Once BUPA advises us that you have attended your appointment, or that an appointment was not required, we will update your records to indicate that you have complied with your health undertaking.

The Pregnancy Health Undertaking process

From 23 November 2014, pregnant visa applicants will no longer be placed on a Pregnancy Health Undertaking unless they are applying for a protection visa.

If you are a protection visa applicant, you are still expected to comply with your undertaking by contacting our migration medical services provider, BUPA, after you receive your Request for Information letter, and arranging to complete your chest x-ray examination.​

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