About Us

Zambia


Service locations

​There is no Australian diplomatic mission in Zambia. Our office in Pretoria, South Africa, manages visa and citizenship services for clients in Zambia. 

More information about visa and lodgement is available.

Australian High Commission

Pretoria

Pretoria
Summary
This visa office provides immigration and visa service to clients in South Africa and 25 other countries in Southern and West Africa including: Angola, Benin, Botswana, Cape Verde, Gambia (The), Guinea, Guinea-Bissau, Ivory Coast (cote d'Ivoire), Lesotho, Liberia, Malawi, Mozambique, Namibia, Nigeria, Sao Tome and Principe, Senegal, Sierra Leone, Swaziland, Togo and Zambia and Zimbabwe.

 
If you are from Mauritius, Comoros (Union of), Madagascar, Reunion Islands and Seychelles you can lodge at the Australian High Commission in Port Louis, Mauritius or with this office.
Street address
292 Orient Street (Corner Schoeman)
Arcadia
Pretoria, 0083
South Africa
Note: Due to the unreliability of the South African mail service, applications and personal documents should be sent to the postal address and not the street address.

Postal address
Private Bag X150
Arcadia 0007
South Africa
Counter hours
By appointment only
Note: Arranged through the South African AVACs, or directly by the Australian High Commission.
Telephone
27 12 423 6272 (Appointments)
27 12 423 6000 (General enquiries)
8.30 am to 11.30 am Monday to Friday
Fax
27 12 342 4222
Electronic contact
Email address: immigration.pretoria@dfat.gov.au (post-lodgement enquiries only)
Website
http://www.southafrica.embassy.gov.au/
Additional information

Payment information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​All applications can be submitted through the Australian Visa Application Centres in Pretoria, Johannesburg, Durban and Cape Town.

Bank cheque

Bank issued cheques, in South African Rand (ZAR) only, made payable to the 'Australian High Commission'. Personal cheques are not accepted.​

Cash

Cash can only be accepted when paying at the High Commission and strictly by appointment only.

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​Making payment in Australia

Fees may be paid​ at any of our offi​ces in Australia. Once the fee has been paid, you will need to provide a copy of the receipt with your application.​​​

Citizenship

​Applications for Citizenship by Descent can be lodged at this office or at the Australian Visa Application Centre.​

​​​​​​​​​​​

​Applications for Australian citizenship general eligibility and other situations, and applications to resume or renounce (give up) Australian citizenship should be lodged at the Canberra Visa and Citizenship office in Australian Capital Territory​.

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Panel physician

Lusaka

Corpmed Medical Centre
Summary

​Medical and Radiology examinations

Street address

Cairo Road
(behind Barclays Bank)
Lusaka

Telephone

+26 0211 222 612
+26 0211 226 983

Fax

+26 0211 224 883

Additional information

Doctor(s):
Dr Francis Kiese Ngemba (male)

Police check

Zambia

Zambia
Street address

The Deputy Commissioner of Police (CID)
Office of the Inspector General
Zambia Police Services Headquarters
Independence Avenue
Lusaka
Zambia

Postal address

Attn: The Director (C.I.D)

The Deputy Commissioner of Police (CID)
Office of the Inspector-General
P.O. Box 50104
Ridgeway
Lusaka
Zambia

Telephone

(260-211) 257470/253161

Fax

(260-1) 253543/253537

Additional information

Relevant document: ‘Police Clearance Certificate’.
Residents: Apply in person at your local police station and provide identification.
Non-residents: Apply by courier to the address above.
Provide:

  • two photographs
  • a set of fingerprints (both hands) taken on a standard finger print form at any police station in your area of residence
  • dates and addresses of all places of residence while you were in Zambia
  • payment for the certificate
  • a pre-paid DHL envelope for the Police Certificate to be couriered to you.

Note: Send documentation in a DHL envelope.
Fee: International money order payable to the Inspector General of Police.