Businesses, Agents and Trade Professionals

Cargo Systems Support

​Includes information on the Integrated Cargo System and changes to processes and policy.

Container checked at CEF

This site contains information about the Integrated Cargo System (ICS) for new clients and the processes involved in setting up to use the ICS. You will also find information on the processes and policy that support the movement and clearance of import and export cargo. This site includes regular communication about ICS enhancements and functionality as well as policy and process changes.

Latest news

January 2017

Review of Customs Licensing Regimes – Update

Consultation completed on review of all customs licensing arrangements.

We hosted a final review workshop on Friday 20 January 2017.

Industry representatives attended and gave valuable clarification of their submissions on the issues where submissions differed.

Three issues were discussed in depth, including:

  • the role of the National Customs Brokers Licensing Advisory Committee
  • whether one license should cover multiple establishments
  • whether to introduce a ‘provisional’ licence for Customs Brokers.

We now better understand the reasons for the submitted ideas on these issues and have a clearer way forward to develop recommendations for the Comptroller-General of Customs.

The final report and recommendations will be submitted to the Comptroller-General of Customs by 31 March 2017.

We acknowledge the contribution of industry representatives who contributed to the review, especially those who provided feedback on the Issues Paper and who came in person to the workshop on Friday 20 January 2017.

December 2016

Review of Customs Licensing Regimes – Issues Paper

We have released an Issues Paper that summarises the key themes raised in the 37 submissions received as part of the Review of all licensing regimes under the Customs Act 1901 (the Review). The Issues Paper also contains a summary of discussion points from a government-industry integrity workshop, held on 25 November 2016, on the integrity of the licensing regimes. Additionally, the paper captures any other feedback received from the workshop.

For transparency, and to ensure we understand and have captured the key themes raised as part of the Review, we invite all interested industry representatives to provide comments on the Issues Paper by COB 11 January 2017.

Any queries regarding the Review or comments on the Issues Paper should be directed to

September 2016

ICS Outage Report - 13 September 2016

A report on the ICS Outage - 13 September 2016 is now available.

August 2016

Customs licensing review – update

The focus of the review into licensing regimes under the Customs Act 1901 (as announced in November 2015) was to work with industry and other government departments to identify opportunities to streamline, improve and deregulate the existing licensing regimes.

Given the recent allegations of corruption within licensed entities, we have decided to broaden the scope of the review to specifically focus on the integrity of the licensing regimes and to identify further measures to strengthen the licensing regimes against corruption. We recognise that to be successful, this needs to be done in collaboration with industry. We acknowledge that the allegations relate to a small minority of licensed entities; the vast majority of licensees perform their trusted role with integrity and professionalism.

We will continue the consultative nature of the review and seek input and advice from industry. We will engage with industry on options to strengthen the integrity of the licensing regimes and to ensure we have a holistic and integrated system. Details on how you can be involved and timeframes will be provided shortly.

We are committed to working with industry to ensure that the future licensing regimes have the right checks and balances in place. Additionally, we value industry’s contribution and assistance to the review.

July 2016

Customs licensing review – update

We are considering the scope of the current customs licensing review given recent media coverage of associated issues. This means the draft recommendations will not be released as scheduled.

We are aware of the interest in the review and look forward to continuing to work cooperatively with industry. We expect to provide further information in coming weeks.

New luxury car tax threshold

There has been an increase to the luxury car tax (LCT) threshold and the fuel-efficient car limit for the 2016-17 financial year.

The Australian Taxation Office has determined that from 1 July 2016 the following are effective:

  • LCT threshold - $64,132 (increased from $63,184)
  • Fuel-efficient car limit - $75,526 (increased from $75,375).

The new rates will be reflected in the Integrated Cargo System from Friday, 1 July 2016.

For more information go to our notice 2016/19 (55KB PDF).

April 2016

New permit validation service

We understand importing is a complex process involving multiple parties, interactions and touchpoints. Each step in the process relies on the parties involved to be highly connected.    

Our recent research shows that users of government services are increasingly choosing to engage with government through digital channels, be they online, PC, tablet or smartphone.​

For more information, see Permit validation service. ​

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