Businesses, Agents and Trade Professionals


Licensing information for brokers, depots, warehouses and duty free operators.

We licence customs brokers, depots and warehouses, including duty free operators, so that they can carry out import and export roles.

The Australian Taxation Office (ATO) is responsible for administering Excise Equivalent Goods (EEGs) that are warehoused. Excise equivalent goods are imported alcohol, tobacco and fuel that would have been subject to excise duty had it been produced or manufactured in Australia.

If you are not proposing to operate a duty free shop, catering bond or providore, you should apply to the ATO for a customs warehouse licence if you:

  • intend to store EEGs in the warehouse, or
  • operate a warehouse that only stores EEGs.

More information is available at Australian Taxation Office website.

Customs licensing review – January 2017 update

Consultation completed on review of all customs licensing arrangements.

We hosted a final review workshop on Friday 20 January 2017.

Industry representatives attended and gave valuable clarification of their submissions on the issues where submissions differed.

Three issues were discussed in depth, including:

  • the role of the National Customs Brokers Licensing Advisory Committee
  • whether one license should cover multiple establishments
  • whether to introduce a ‘provisional’ licence for Customs Brokers.

We now better understand the reasons for the submitted ideas on these issues and have a clearer way forward to develop recommendations for the Comptroller-General of Customs.

The final report and recommendations will be submitted to the Comptroller-General of Customs by 31 March 2017.

We acknowledge the contribution of industry representatives who contributed to the review, especially those who provided feedback on the Issues Paper and who came in person to the workshop on Friday 20 January 2017.

Changes to licence charges

From 1 January 2016, charges associated with the application and renewal of licences for customs brokers, depots and warehouses changed.

The changes that took effect from 1 January 2016 are:

  • introduction of a licence application charge for customs broker and warehouse licences
  • reduction in warehouse licence grant charges
  • introduction of a variation charge for warehouse licences
  • amendments to the grant and renewal charges for customs broker licences.

Further information about the changes to licence charges is available within Australian Customs Notice 2015/37.