Businesses, Agents and Trade Professionals


Licensing information for brokers, depots, warehouses and duty free operators.

We licence customs brokers, depots and warehouses, including duty free operators, so that they can carry out import and export roles.

The Australian Taxation Office (ATO) is responsible for administering Excise Equivalent Goods (EEGs) that are warehoused. Excise equivalent goods are imported alcohol, tobacco and fuel that would have been subject to excise duty had it been produced or manufactured in Australia.

If you are not proposing to operate a duty free shop, catering bond or providore, you should apply to the ATO for a customs warehouse licence if you:

  • intend to store EEGs in the warehouse, or
  • operate a warehouse that only stores EEGs.

More information is available at Australian Taxation Office website.

Review of Customs Licensing Regimes – Issues Paper

We have released an Issues Paper that summarises the key themes raised in the 37 submissions received as part of the Review of all licensing regimes under the Customs Act 1901 (the Review). The Issues Paper also contains a summary of discussion points from a government-industry integrity workshop, held on 25 November 2016, on the integrity of the licensing regimes. Additionally, the paper captures any other feedback received from the workshop.

For transparency, and to ensure we understand and have captured the key themes raised as part of the Review, we invite all interested industry representatives to provide comments on the Issues Paper by COB 11 January 2017.

Any queries regarding the Review or comments on the Issues Paper should be directed to

Changes to licence charges

From 1 January 2016, charges associated with the application and renewal of licences for customs brokers, depots and warehouses changed.

The changes that took effect from 1 January 2016 are:

  • introduction of a licence application charge for customs broker and warehouse licences
  • reduction in warehouse licence grant charges
  • introduction of a variation charge for warehouse licences
  • amendments to the grant and renewal charges for customs broker licences.

Further information about the changes to licence charges is available within Australian Customs Notice 2015/37.