Advance Passenger Processing check-in manual for airlines

All travellers (passengers and crew) arriving into, departing from and transiting Australia must be reported through the Advance Passenger Processing (APP) system.

The Advance Passenger Processing (APP) Arrivals Manual (196 KB PDF file) provides an overview of how to process different types of passengers and crew arriving in Australia.

The Advance Passenger Processing (APP) Departures Manual (169 KB PDF) provides an overview of how to process different types of passengers and crew departing Australia.

As departure control systems vary from airline to airline, these instructions should only be used as a guide.

The Carrier Portal allows airlines to report on crew movements for both arrivals and departures.