Lodging certain humanitarian applications in Australia

 

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Instructions for applications with proposer links in Australia

Does this information apply to you?

This information applies to people who are intending to lodge an application for a Refugee and Humanitarian visa with Form 681—Refugee and Special Humanitarian Proposal (proposal form). From 1 April 2012, all such applications must be made at Special Humanitarian processing centres (SHPCs) in Melbourne or Sydney.

Which applications must be lodged at the SHPC in Melbourne?

Applications

  • for a Refugee and Humanitarian (subclass 200 -204) visa (form 842), and
  • with a proposal form (form 681), and
  • from applicants who reside in the Middle East*.

*The ‘Middle East’ comprises Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates and Yemen.

Send to:
Special Humanitarian Processing Centre
Department of Immigration and Border Protection

By post:
GPO Box 241
Melbourne Vic. 3001

By courier (no hand deliveries):
2 Lonsdale Street
Melbourne Vic. 3001

Which applications should be lodged at the SHPC in Sydney?

Applications

  • for a Refugee and Humanitarian (subclasses 200-204) visa (form 842), and
  • with a proposal form (form 681), and
  • from applicants who reside in a country outside of the Middle East*.

Note: From 1 July 2016, applicants residing in Pakistan or Afghanistan should lodge at SHPC in Sydney.

Send to:
Special Humanitarian Processing Centre
Department of Immigration and Border Protection

By post:
GPO Box 9984
Sydney NSW 2001

By courier (no hand deliveries):
Level 3, 26 Lee Street
Sydney NSW 2000

Information update

Prior to 1 July 2016, applicants residing in Pakistan or Afghanistan lodged at the SHPC in Melbourne. From 1 July 2016, applicants residing in Pakistan or Afghanistan should lodge their applications at the SHPC in Sydney.

What will happen to applications lodged incorrectly?

It’s important that you follow these instructions carefully. If the application is lodged in the wrong place it may be invalid. The department cannot process invalid applications.

What happens once applications have been lodged?

After receiving applications, the SHPCs will:

  • advise you that the application has been received and will confirm the proposer’s contact details
  • assess applications against the legislative criteria for these visas, including all relevant subclasses
  • refuse applications that do not meet the criteria
  • refer applications meeting the legislative criteria to one of the department’s offices overseas for further processing.

Who can I contact to track the progress of the application?

At each stage of processing, both applicant and proposer will be informed in writing of the location of the application and where to direct queries. It is therefore important that you advise the department if you change your address.

Further queries

If you need to contact an SHPC, you can do so by email.

SHPC in Sydney

Email: nsw.offshore.humanitarian@border.gov.au

SHPC in Melbourne

Email: victoria.ohpc@border.gov.au