Protection Application Information and Guides (PAIG)

The Protection Application Information and Guides (PAIG) help people apply for protection. These guides provide instructions about the protection application and assessment process in Australia. However, the guides do not provide migration advice for your individual circumstances. If you need more detailed assistance and advice, you should consider engaging a registered migration agent.

The Australian Government has removed access to the Immigration Advice and Application Assistance Scheme (IAAAS) from all illegal arrivals. Therefore, there will be no new referrals to IAAAS for illegal maritime arrivals (IMAs) or unauthorised air arrivals (UAAs).

The arrangements for access to the IAAAS for primary processing for authorised arrivals (AAs) are unchanged; this includes the need to meet certain criteria.


PAIG for illegal arrivals are available in ten languages:فارسی (Farsi), தமிழ்மொழி (Tamil), العربية (Arabic), پښتو (Pashto), Tiếng Việt (Vietnamese), বাংলা (Bengali / Bangli), دری (Dari), မန္မာ (Myanmar language / Burmese), اردو (Urdu) and සිංහල (Sinhalese).

Illegal Arrivals (illegal maritime and unauthorised air arrivals)

Lawful Arrivals (authorised arrival by air)