The Government has announced it will enhance the way we deliver visa and citizenship services, using the latest digital technologies to make it more efficient and easier to use for applicants and business.
While our current visa processing arrangements have served us well, we need to improve them to ensure we can manage growing volumes of visa applications and travellers.
This is a long-term programme of improvement in the way we deliver our services. There are no immediate changes for current visa applicants/holders.
As a first step, the Department has released a market consultation paper through AusTender seeking input from potential market providers to explore innovative solutions for a new visa service delivery business, including new technologies to help design and build a global digital visa processing platform.
Further information about the market consultation paper is available below:
Further information about these reforms is available below: