Australian immigration enquiry form for Indonesia

Please select the language that you want.

English | Bahasa Indonesia

Important note: updating your passport details

This enquiry form does not handle requests to update your passport details.

If you have a valid visa but now have a new passport, you can advise the department by following the instructions at Updating your passport details.

All other enquiries must be submitted using the enquiry form below.

The expected response time for your enquiry is currently 5 business days. We ask that you do not send multiple enquiries within this time period.

Note: you must complete all required fields



My enquiry - Select only one of the following:

Note: The Australian Embassy will not respond to case status enquiries within the average processing time. Refer to our website for average processing times.

Note: Press the submit button once, your email might take up to 10 seconds to process.