What is an Electronic Travel Authority?

An Electronic Travel Authority (ETA) provides authorisation to travel to and enter Australia and is electronically linked to your passport.

It is for short term stays for tourism or business visitor activities such as attending a conference, making business enquiries or for contractual negotiations. Business visitor activities do not include work.

An ETA is not a work visa. If you would like to work in Australia you can use our Visa finder to search for a Visa that is suitable for you, visit www.border.gov.au/trav/visa-1.

What do I need to make an application?

To apply for an ETA online you must be outside Australia. An ETA is for short term stays for tourism or business visitor activities.

You must have your passport, email address and a valid credit card to complete the online application.

The details you provide in your online ETA application need to be exactly the same as they appear in your passport. You must use the same passport that is linked to your online ETA application when you travel.

Anyone who arrives in Australia without a valid travel document, visa or authority can be refused entry to or delayed until their identity and claims to enter Australia have been confirmed.

Which credit cards will the Department accept?

The Department accepts payment by MasterCard, Visa, American Express, Diners Club or JCB.

Can I apply for an ETA online?

To apply for an ETA online through this website, you must hold a passport from one of the following countries or regions:

  • Brunei Darussalam
  • Canada
  • Hong Kong (SAR PRC)
  • Japan
  • Malaysia
  • Singapore
  • Korea, Rep of (STH)
  • United States

If you aren’t eligible to apply for an ETA online you might be able to apply through a travel agent, airline or at an Australian visa office. As part of the application/approval process, you will be issued with a Reference Number. You will need the Reference Number to check the status of your ETA or your application.

Alternatively, if you would like to travel, work or study in Australia you can use our Visa finder to search for a Visa that is suitable for you, visit www.border.gov.au/trav/visa-1.

Can I work while in Australia on an ETA?

No. It is illegal to work on an ETA. You are not allowed to work on an ETA.

If you work in Australia on an ETA, you risk being detained and removed and you may be subject to a three year exclusion period.

You will likely be liable for paying costs associated with your detention and removal from Australia.

Our website provides further information on Australian visas that have work rights attached to them.

How can I report exploitation or illegal work?

The Department is aware of individuals and agents attempting to organise visas and flights to Australia for people to come and work illegally.

The Department through its operational arm, the Australian Border Force, is actively targeting and finding illegal workers in Australia. If you are caught working illegally in Australia by the Australian Border Force, you risk being detained and removed, and subject to the three year exclusion period.

You may also be liable for paying costs associated with your detention and removal from Australia.

To report an individual and agent who is organising illegal work in Australia, please use our online reporting form.

How long can I stay In Australia while on an ETA?

You can stay in Australia for a maximum of three months on each visit.

After your ETA is granted you are able to enter and leave Australia as many times as you need to during a 12 month period, from the date the ETA is granted or until the expiry date of your passport, whichever is earlier.

I am planning a holiday for more than three months in Australia. What should I do?

With an ETA you will be able to enter and leave Australia as many times as you need to during a 12 month period. However, if you are unable to leave every three months or have a different requirement you will need to apply for a visa which allows for a longer stay in Australia.

How secure is credit card payment through this site?

Payments by credit card are processed through the internet payment gateway operated by SecurePay. SecurePay provides a secure method for authorising credit card transactions electronically and has been specifically evaluated and approved by the providers of the credit cards you can use on this site.

Your credit card details are encrypted the moment they are transmitted by you and are encrypted as they are transmitted through to the banking network. If your browser does not support the level of encryption required by this site, you will not be able to apply for an ETA.

What browsers can I use on this site?

To ensure the security and privacy of your information, this site uses a secure protocol (HTTPS) for all transmissions of personal data between your browser and the site. This means that your browser must be able to support HTTPS. The site will attempt to establish a secure session using 128 bit encryption. If the browser does not support this level of encryption, then the session will not be established and you will not be able to submit an application for an ETA.

Specifically, the site will work with the following browsers:

  • Microsoft Internet Explorer 8 or later
  • Firefox 26 or later
  • Chrome 32 or later
  • Safari 6 or later

If you cannot connect to the 'Apply' or 'Check' components of this system from a site behind a firewall, the firewall can be preventing the establishment of a secure connection. You will need to speak to your webmaster or Internet Service Provider.

What can I do if my browser does not support secure protocols?

If your browser does not support the secure protocol (HTTPS), you should update your browser. The most recent versions of commonly used browsers can be downloaded free of charge from the web sites of the suppliers.

What can I do if I am not eligible to apply through this site?

If you are not able to apply for an ETA online you might be eligible to apply for an ETA through a travel agent, airline or an Australian visa office. Or alternatively, if you would like to travel, work or study in Australia you can use our Visa finder to search for a Visa that is suitable for you, visit www.border.gov.au/trav/visa-1.

Important: The Department is aware of some third parties attempting to take advantage of individuals attempting to work illegally in Australia. Anyone who is aware of a business or agent who could be facilitating visa fraud or illegal work is urged to use our online reporting form.

Is the application form available in other languages?

Yes. Online ETA applications are available in English and Japanese. For Japanese, select the Japanese icon in the top right corner of the ETA home page.

Do age restrictions apply?

No. Eligible passport holders of all ages can apply for an ETA.

Can I include my children in the same online ETA application?

No. All family members must make separate ETA applications. Even if your children travel on your passport, they will need an individual ETA application.

The online ETA system can be used to apply for an ETA for members of your family travelling with you provided they also meet all the online ETA eligibility criteria.

How long will my ETA take to process?

In most cases, you will be informed of the result of your application before leaving the online ETA system. Some applications might require additional processing. If your application is not processed immediately, check back in 12 hours via Check an ETA to confirm if your application is approved.

What can I do if I make a mistake in my application?

It is important that you are very careful when you enter your personal details. You will have an opportunity to review all the details you have provided and can change the details at any time until you confirm all details as correct.

If you have made an error, it is important that you correct it before proceeding. Once you have confirmed the details, your credit card will be debited for the non-refundable service charge.

If you find out later that you have made a mistake, you will need to make a new application (and incur another service charge). We cannot change the details on an ETA once it has been issued.

Note: If your ETA details do not match your passport details you might experience delays when boarding your aircraft or be refused entry into Australia.

How will I know if my ETA application requires further processing?

You will be advised while on the ETA website if your application requires additional processing. Use 'Check an ETA' in 12 hours to confirm if your application is approved.

What happens when applications are not approved?

If your application is not approved you should finalise your application through the nearest Australian visa office.

My application for an ETA was unsuccessful, can I get my $20.00 back?

No. The service charge is non-refundable.

However, if you are referred to an Australian visa office to follow up your application for an ETA, you will not be charged another ETA service fee.

What if I already hold a current visa for travel to Australia?

If you already hold a current visa for travel to Australia, you will be notified during the application process and you will be given the option of whether to proceed with your application.

If you proceed, any ETA granted will not begin until your current visa or ETA expires.

Why do I need to indicate that I have an Alias?

When travelling to Australia we need to ensure that you have a valid visa.

If you have used a slightly different name on your ETA application to that on your passport, knowing that you have an alias or another name or different spelling of your name will help us check that you do have a valid visa.

Why do I need to indicate that I have a Criminal Conviction?

If you have a criminal conviction and have been sentenced to a term of imprisonment of 12 months or more, you should not be applying for an ETA. You might be eligible to apply for other types of online visitor visas.

If you are found to be in breach of any condition, your visa can be cancelled at the border and you will not be able to enter Australia.

What conditions apply to my ETA?

Conditions of an ETA are:

  • It is your responsibility to know what your visa allows you to do while in Australia.
  • After your ETA is granted you are able to enter and leave Australia as many times as you need to during a 12 month period. From the date the ETA is granted or until the expiry date of your passport, whichever is earlier.
  • You can stay in Australia for a maximum of three months on each visit.
  • You must not study for more than three months.
  • You must be free from tuberculosis.
  • You must not have any criminal convictions for which you have been sentenced for a total combined period of 12 months or more, whether or not the sentence/s were served.
  • It is illegal to work on an ETA. Whilst on an ETA you have no right to work in Australia. You may only undertake business visitor activities such as the undertaking of business enquiries and contractual negotiations or attending conferences.

Important: You might not be permitted to enter Australia unless you are in good health and have no significant criminal convictions. You should note that you must depart Australia before your authorised stay period expires. If you do not, you can be detained and/or removed from Australia. Overstaying might also affect your ability to be granted another Australian visa, including an ETA, in the future. If circumstances arise while you are in Australia that require you to stay longer than the three months permitted by your ETA, you must obtain another visa before the end of the three month stay period.

I am an Australian citizen with citizenship with other countries as well. Do I need an ETA to visit Australia?

Australian citizens have an automatic right of entry and do not need a visa or an ETA to enter Australia.

Why am I not receiving emails from the Department?

To ensure you receive emails from the Department:

  • make sure that the email you use is still valid
  • check your email storage capacity is not full
  • check your email spam scanner will accept emails from border.gov.au
  • check your email spam folder on a regular basis to ensure messages from us have not been incorrectly identified as spam
  • change the email encoding if you received emails which are illegible.
  • check your application to ensure the email address you entered was entered correctly.